Do you need to recover your hacked, stolen or lost account? PLEASE NOTE: The easiest and fastest way to recover an account if you don't have access to your email address is to contact your email provider!
- If you already have access to your account:.
- Forgot password?Reset it Here. Get a hint under the Find Email link via the Account Manager.
- Other Login Issue, such as technical or payment issue?
- If you do not have access to your account:.
No access to email? Contact your email provider! This is the FASTEST way to recover your account!
- No access to email and can't recover via email provider?Contact Artix Support.
- Important Account and Recovery Information:. If you do not have access to your account, the email on your account, and cannot remember the email, and cannot correctly provide any other information Artix Support requests to recover your account, then we may not be able to recover it for you.
- The information Artix Support requests is usually specific account information such as emails used on the account and your location, and payment information such as buyer names, buyer emails and transaction ID numbers.
If this information is incorrect, you may be asking for more information. An account may be temporarily locked if you enter the wrong password too many times. Reset it Here or Contact Artix Support if you don't have access to the email on the account. You cannot get an account back in-game.
Only Artix Support can assist players with account issues via their email ticketing system.
Account sharing, trading, selling or gifting/giving away is NOT allowed. This means you cannot login and play on another player's account and you should NEVER give your password out to anyone for any reason!