Bogus Usps Tracking Number

USPS® and the Postal Inspection Service are aware of the circulation of a fake email/email scam claiming to be from USPS officials including the Postmaster General. Please know USPS officials would never reach out directly to consumers and ask for money or Personal Identifying Information (PII).

Please read the information below to protect yourself from email scams and other kinds of consumer fraud. Click HERE to see an image of the fake email. If you ever receive an email about a package delivery or unpaid online postage charges, be careful. Some postal customers are receiving bogus emails featuring the subject line, “Delivery Failure Notification.” These emails appear to be from the U.S.

Postal Service® and include language regarding an unsuccessful attempt to deliver a package. The email will prompt you to confirm your personal delivery information by clicking a button or downloading an attachment, that, when opened, can activate a virus and steal information—such as your usernames, passwords, and financial account information.

The Postal Inspection Service is working hard to stop these emails and protect your information. This holiday shopping season, BBB Scam Tracker has received numerous reports about shipping tricks that scammers use to steal from online shoppers. The con artists are exploiting PayPal's polices by delivering incorrect items and using stolen tracking numbers. People are shopping online and are finding amazing deals, often brand name goods at a significant discount.

Often, the items are large – such as pieces of furniture or a vaccum cleaner. The website and the products look legitimate, so consumers are deciding to take a chance and make a purchase.

The site directs them to pay through PayPal, which leads many to believe it's safe. After checkout, a confirmation email arrives that contains a tracking number from UPS, FedEx, or another shipping service.

After a few weeks, the package arrives, but it’s not what was expected.

For example, one shopper ordered a 6 foot artificial Christmas tree, but “received a bottle brush Christmas tree no bigger than my hand.” Another shopper told BBB that they ordered “a pressured machine washer for $78..” and received “a yellow shirt that’s not worth $2.” In another common version of this scam, the package is delivered..

  • but to the wrong address. When consumers try to correct the mistake, they are finding that the ecommerce site is either unresponsive or unhelpful.
  • In some cases, the site doesn’t provide contact information; in others, no one responds to emails or calls. Some scam victims report filing claims with PayPal in order to get a refund.
  • PayPal's protection promise says customers can open a dispute if the package never arrives, if the item received is counterfeit or differs significantly from what was ordered.
  • However, not all claims were resolved to the buyer’s satisfaction.

For example, one shopper reported the following experience after ordering a desk online and filing a dispute though PayPal.

  • “I was contacted by PayPal and told they had found in favor of the seller.
  • They had apparently received confirmation of delivery of said desk to my house according to the tracking number… PayPal did not give me any option to discuss their decision, to argue why they found in favor of the seller.
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