Hardware Minimum Support List
This list of software and hardware is used by OIT Support Teams (IT Service Center, Buff Techs, and Dedicated Desktop Support) to guide their responses to support requests, and endorsed by the Office of the Associate Vice Chancellor for IT & CIO .
These standards enable OIT to provide users with high quality support and cost-effective service.
The standards are not mandatory, and technicians will give their best effort to support older products.
Software Life Cycle Chart
However, adhering to them will ensure that customers have effective support from OIT.
Different Types of Computer Software and Their Uses
This list is intended to be a "living" list; it will be under review continuously.
Comments are always welcome; contact [email protected]
Types of Hardware Component Used in Computer & Their Differences
Hardware manufactured by unknown vendors will be supported on a case-by-case basis. IT Support personnel will not open the case on any laptop to install peripherals or memory when there may be warranty restrictions, however, you may be referred to the CU bookstore or another vendor to have these services performed at your expense.
OIT will not support any prereleases of software (i.e., no alpha or beta releases). OIT supports all software listed in the Software Catalog that does not appear on this list.