Is Spotify Offline

What to try if your app isn’t getting an internet connection. Pick your device for how to check.

Tip: Can’t log in to check? When the app is in offline mode, you can’t log in with Facebook or Apple. You can use an email address and password instead, or get help at Facebook login help or Apple login help.

WiFi connection help

If offline mode is off, check to see if any other apps or web pages work on your device.

If any other apps or web pages aren’t working, the issue is likely with your internet connection. Check out these things to try based on your type of internet connection.

Troubleshooting suggestion. Restart your WiFi. In your device’s settings, switch WiFi off.

Wait 30 seconds, then switch it back on. This can re-establish a good connection.

Restart your router. If you’re using your home WiFi, restart the router.

You can find help for this on your router’s support site. Check for restrictions. Some shared or public networks (e.g.

Is offline mode switched on?

schools/offices) restrict access to certain services. You can contact your IT department for more information.

Try with a different WiFi or a data connection. If it works with another connection, contact your service provider for more information.

  • Check that you have enough data allowance in your device’s settings.
  • Your data provider can help with this.
  • Tip: We recommend using WiFi wherever possible to save data costs.
  • Check your firewall (if you use one) to see if it has Spotify set as an exception.

Check other apps or web pages

The provider of your firewall can help with this. You can also try the steps at Can’t play Spotify.

"Though I sure my device has connected to WiFi, I get a message that saying I'm in offline mode on Spotify.

  • Normally, all Spotify users can play music from Spotify once they have connected to WiFi, however some subscribers complain that they receive a message indicating no internet connection from Spotify when they successfully connect to WiFi.
  • If you are also annoyed with that problem, you can totally try below solutions to fix it.
  • Though you don't know why Spotify saying offline happens, you can try to re-login to Spotify at first.

Click in the top-right corner or the screen and select "Log Out", then enter your ID and password to back in again.

  • Click on your profile at the bottom of the left side menu and select "LOG OUT", then back in by entering your ID and password.
  • On Mobile and Tablet:.
  • Tap Home > Your Library > Settings and scroll to the bottom, then tap "Log out" and back in.
  • If you can't solve your problem after trying solution 1, then you can try to check the network and firewall as your firewall - the software might wrongly thinks that Spotify likely pose a threat to your computer.
  • Therefore, try the below solution.
  • Step 1: First click on Change Settings.

Part 2. How Do I Turn Spotify Back Online?

Step 2: Then tick the box next to Spotify. Step 3: At last, click on OK. Step 1: Click on Firewall option to open it.

Step 2: Click on lock icon in the bottom-left corner of the screen.

  • You might be asked to enter your administrator username and password.
  • Step 3: Click on Advanced to bring up a firewall security dialog box and click on + icon below Block All Incoming Connections.
  • Step 4: Select Spotify from the Browse dialog box and click on Add.
  • As Spotify might be not available for your country or region, so that you need to access to Spotify with VPN.

If so, you should check if VPN is correctly connected. To do that, you can try to see if you can browse through some limited webpages that can't be access to without VPN connection.

Part 2. How to Listen to Spotify Offline without Premium

If the VPN is incorrectly connected, then you are supposed to see what happen to your VPN.

When you turn on Offline mode, you can have access to tracks that you mark as available in Offline mode, but it might result in Spotify saying no internet connection when you connect to WiFi, so if you have turned on Offline mode on Spotify, then you should follow below guides to turn off Offline mode.

Tap Settings button, then swipe the Offline Mode switch to Off position in the Settings screen.

Go to More > Settings, then disable the Offline Mode in the Settings screen.

Reinstalling might be helpful for fixing many common issues you are experiencing.

So for those who have a problem that Spotify says in offline, you can try to reinstall Spotify on your computer or portable devices.

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