Hello BENKRU #1 - As you've discovered, an OST file can only be opened/read by the original Outlook profile/email account used to create the file. Every time an IMAP or Exchange account gets configured, a new OST file is created #2 - For a COX account, this would be for an IMAP account. So the question to confirm is - what exactly is it are you trying to recover.
Reason for that question is that when an IMAP account is configured, the OST file is created and Outlook will sync with the server for all email folders.
4 Steps total
What is not sync'd with the server are the contact/calendar folders - that's the primary reason you would need to use an OST2PST conversion tool #3 - There are countless OST2PST conversion tools.
- Whichever you decide to use, be sure to download/test it before making any purchase to ensure that it can read the file as expected.
- Going forward, there is a way to mitigate this problem from occurring again.
- These following instructions won't help your current situation but will ensure that you won't have to go through it again and assume that you already have your contact/calendar data is in a PST file #1 - Instead of importing the contact/calendar data into IMAP folders that have the words "This Computer Only" in the folder description, simply add the PST file to the Outlook profile.
- From within Outlook, go to File --> Open & Export --> Open Outlook Data file --> browse to the PST file and select it #2 - Set this newly added PST file as the "default data file" for the Outlook profile, this is where the default contact/calendar folders are stored.
- Go to File --> Account Settings -->Data File tab --> select the newly added PST file --> click on
From this point forward, your contact/calendar data will be stored in a PST file.
Outlook never deletes a PST file on its own and a PST file can always be opened/read by Outlook.
Step 4: Professional Solution - To convert Orphaned OST file in PST
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The original .OST file is toast without the original Outlook Profile and email account that created it, so the only way to get anything out of it, at this point, is with the commercial software mentioned above.
Hal Hostetler, CPBEBroadcast Engineer/IT ProMVP-Outlook - WA7BGXwww.rolandschorr.comReport abuse Harassment is any behavior intended to disturb or upset a person or group of people.
Threats include any threat of suicide, violence, or harm to another.
Any content of an adult theme or inappropriate to a community web site.
Any image, link, or discussion of nudity. Any behavior that is insulting, rude, vulgar, desecrating, or showing disrespect.
Any behavior that appears to violate End user license agreements, including providing product keys or links to pirated software.
Unsolicited bulk mail or bulk advertising.